TRUSTED BY CLINICS ACROSS NORTH AMERICA — INCLUDING
Ruby Health automates the administrative work around every visit — booking, check-in, requisition routing, and payments — so your front desk spends less time on paperwork and more time with the people in front of them, all writing to the same record in your EHR/RIS.
Every workflow on this site ties back to a metric a clinic already watches — call volume, front-desk hours, intake errors, and how the waiting room feels.
At full platform adoption, online and outbound booking, remote check-in, and self-serve confirmations capture the volume that used to mean a phone call to the front desk.
The combined effect of booking automation, document intake, and check-in working together — at full platform adoption, scales with however many encounters a location runs each month.
Driven by real-time queue transparency and less waiting-room crowding, thanks to X-ray location balancing.
A patient shouldn't have to repeat themselves at the counter because the front desk didn't know what was booked online, or explain their visit again at payment. Booking, check-in, payments, waiting-room visibility, and requisition routing all draw from the same up-to-date information, so every step already knows what came before it. It's one platform, not six separate tools wearing the same logo.
Every channel a patient uses to land on the schedule.
Collect what's owed without a follow-up call.
Wait times patients can see for themselves.
Where every channel lands, and the AI that covers it.
Where every channel above actually meets.
Whether a booking comes from a patient's phone, a fax machine, or a walk-in queue, it lands in the same intake, routing, and task-assignment layer — so staff work from one queue instead of five systems, and every confirmed appointment writes back to the same system of record.
Ruby's orchestration model isn't specific to one specialty — any outpatient clinic juggling referrals, bookings, and a waiting room benefits from the same layer.
X-ray, ultrasound, bone density, and other high-volume modalities — where wait-time visibility and requisition routing matter most.
Referral-heavy scheduling and follow-up care, coordinated through the same booking and intake layer as imaging.
High walk-in volume where queue visibility and fast check-in matter as much as the booking itself.
Any referral-based specialty practice — from MSK to sleep medicine — that needs booking, intake, and orchestration without a custom build.
Shared configuration with per-location branding, room setup, and wait-time behaviour across every site.
Ruby sits alongside the systems you already run, writing back instead of replacing them.
A group running 3,000 procedures a month across five sites frees up roughly 400 hours of staff time monthly — about $130,000 a year in reallocated admin capacity — once booking, document intake, and check-in are fully adopted at every location.
Modelled on Ruby's standard automation mix at typical full adoption; actual results vary by clinic volume and procedure mix.
Patient data is encrypted in transit and at rest, with Canadian-hosted processing for document extraction.
Patients use a browser on any device — nothing to install, no password to remember.
Extra verification for patients and staff who want it, without adding friction for those who don't.