Ruby automatically solicits post-visit feedback and can route positive responses straight to your Google Business profile — turning satisfied patients into public advocates without staff having to ask.
A short survey goes out while the visit is still fresh, and a good score comes with a one-tap path to a public review.
Feedback requests go out automatically after a visit — no staff member has to remember to ask, and no visit goes unmeasured.
Positive responses can route straight to your Google Business profile, turning a good visit into a public review instead of an internal note no one sees.
Aggregate feedback surfaces trends by location and modality, so leadership can see what's actually changing instead of reading survey responses one at a time.
Detailed responses stay internal; only the patient decides whether a public review goes out.
Every response collected here ties back to the same visit record as booking and check-in, so feedback is never disconnected from the visit it's actually about. See how every channel connects →