Not every study is OHIP-covered. When a patient owes a fee — a private-pay study, a no-show, or a third-party bill — Ruby collects it as part of the booking flow instead of chasing it afterward.
Patients pay for private-pay or OHIP-exempt studies as part of the same flow they used to book — no separate invoice, no calling the clinic back.
Policies configured per clinic apply automatically when a booked slot goes unused, without staff having to track it manually.
WSIB, insurance, and out-of-country patients are routed through the right billing path instead of being treated like a standard OHIP visit.
Payment details are entered directly with a PCI-compliant processor — never typed into a spreadsheet or held by clinic staff.
Every payment collected here is tied to the same visit record used by booking, check-in, and the front-desk dashboard — not a separate billing tool staff have to reconcile. See how every channel connects →