Multi-location groups can steer walk-in X-ray demand toward whichever clinic has the shortest wait — and let patients check in remotely before they ever reach the lobby.
The same live queue data behind Smart Screens powers the location picker — so the wait time a patient sees is the wait time that's actually true.
Patients see real X-ray wait estimates at each clinic in the network before they pick one — not just the location they always default to.
Steering walk-ins toward the shortest wait smooths volume across locations instead of overloading a single site.
A remote check-in reserves a patient's place in the queue before they leave the house, so they arrive closer to being called instead of waiting in the lobby.
Featured, fastest wait, nearest to me, or A–Z — patients pick the sort that matches what matters to them that day.
A short flow, built to use the requisition a patient already has rather than asking them to retype it.
OCR extracts demographics, procedures, and the referring physician from the photo — validating the health card automatically so patients enter very little by hand, and the clinic gets clean, structured data backed by the source document.
Where a procedure has a side — an X-ray of a hip or knee — the patient confirms left, right, or both. The referring physician is pre-matched against your EHR/RIS's records, with a short list of close matches shown rather than a single unconfirmed guess.
Before confirming, the patient sees their estimated wait, when their turn is expected, and the window they should arrive in — plus a heads-up, with the clinic's phone number, for any procedure on the requisition that can't be booked remotely.
A completed remote check-in shows a Checked-in status in your EHR/RIS and joins the Waiting Room Smart Screen queue in check-in order — the same combined queue used for walk-ins, with no separate system for staff to check.
Because check-in details come from a photo, they're generally accurate — but staff confirm three things on arrival before the rare misread reaches the study: the procedure or procedures selected, the number of views, and the referring physician and location. Once verified, the patient is seated until the technologist calls them, and sees their name on the Smart Screen if the clinic uses one.
Staff confirm against the original requisition rather than typing the visit up from scratch — the same check used for in-person check-in.
Every remote check-in here writes to the same visit record used by the front desk, the dashboard, and orchestration — not a separate check-in app living on its own. See how every channel connects →